Frequently Asked Questions
Personalization & Custom Cards
Can I add a personal message to a card?
How do I submit my personalization?
Can I preview my message before ordering?
Weddings & Occasions
Do you offer wedding cards and invitations?
Can I order wedding cards in bulk?
Do you have cards for business events or corporate gifting?
Products & Materials
What materials are used to make the cards?
Are your products eco-friendly?
Are the wood cards suitable for sending by post?
Orders & Shipping
Do you ship internationally?
How much does shipping cost within Germany?
Do I get free shipping?
Payment & Coupons
What payment methods do you accept?
Can I pay by bank transfer?
Are prices shown including VAT?
Contact & Support
How can I contact Formes Berlin?
Where is Formes Berlin located?
Who are the founders of Formes Berlin?
Returns & Complaints
Can I return a card?
What if my card arrives damaged?
Who pays for return shipping?
Sustainability & Ethics
Is Formes Berlin an eco-friendly brand?
Are the paper cards made from recycled materials?
Is the wood used in your cards certified?